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Support

Help, when the footage cannot wait.

Most answers are a click away. When you need a person, give us the details up front so we can help quickly.

Read the documentation

Step-by-step guides for your first video, choosing a mode, and licensing.

Check the FAQ

Fast answers on privacy, activation, capability and billing.

Contact the team

Still stuck? Reach out with details and a diagnostic report if it is a desktop issue.

Common licensing questions

Creator activates two Windows computers; Studio activates five. You can manage and deactivate devices from your account.

Processing pauses, but the application is not deleted and your files are never touched. Renewing restores full processing.

Yes. Deactivate a device from your account to free a slot, then activate CensorFlow on the new machine.