Refund Policy

Plain-language summary. Final refund terms should align with the payment provider's requirements and applicable consumer law.

Requesting a refund

If CensorFlow does not work as described on a supported system, contact support with details of the issue. Refund eligibility is assessed in line with applicable consumer-protection law and the payment provider's terms.

What helps

• A description of the problem
• Your operating system and hardware
• A diagnostic report if the desktop app failed to run